FAQ

Shipping

Shipping times vary depending on your location and the size of the equipment. Standard shipping usually takes 5-7 business days, while larger items may take 10-14 days. Expedited shipping options may be available at checkout.

 Yes, we ship to select international locations. Please contact us so we can help you get the best rate.

Once your order ships, you will receive a tracking number via email. You can use this number on our website’s tracking page or through the courier’s website to monitor your shipment’s progress.

Payments

 Yes! We partner with financing providers to offer flexible payment plans. You can choose monthly installment options at checkout, subject to approval.

 Yes! We offer a price match guarantee on select brands and products. If you find a lower price from an authorized retailer, contact us before purchasing, and we’ll do our best to match it. Some exclusions apply.

Yes! If you’re purchasing in bulk for a commercial gym, personal training studio, or corporate wellness program, we offer special discounts. Contact our sales team for a custom quote.

Returns

 We offer a 30-day return policy for unused and unopened items. Some restrictions apply for larger equipment. Check our returns page for full details.

Yes, all our equipment comes with a manufacturer’s warranty. Warranty length and coverage depend on the brand and product type. You can find warranty details on the product page.

Contact our customer support team with your order details. We’ll guide you through the process and provide any necessary return labels or repair options.

Couldn’t Find Your Answer?

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